At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.
Darren Macadam, Managing Director, Macadam Equipment
The origin of our business, EPG Global is ﬁrmly established as the preeminent equipment and machinery extended warranty provider. World-leading manufacturers entrust us to manage their extended warranty programmes, and we have provided warranties on hundreds of thousands of machines worldwide.
We understand exactly what is required to run a long-term, successful extended warranty programme in multiple territories and across continents.
We handle the end-to-end process for our manufacturer partners, from underwriting to dealership training and policy administration through to claims management. Our extended warranty proposal to you is that we can manage:
Warranties on your new machinery as an extension to your base warranty, and/or
Warranties on your used machinery and equipment
Agriculture & Construction
EPG Global has built its reputation as a valued partner to agricultural and construction machinery manufacturers and dealerships through a combination of market-leading equipment coverage, superior service levels and a highly skilled team. Our team brings a wealth of technical and commercial knowledge gained from decades of experience gained between them of working in the agricultural and construction sectors.
Our client base includes many of the world’s top 10 largest agricultural and construction machinery manufacturers with whom we have built long-standing relationships. We are particularly proud of these enduring partnerships where we have provided extended warranty programmes on behalf of agricultural and construction clients over many years and on a multi-jurisdictional basis.
Our extended warranty programme covers the full spectrum of agricultural and construction machinery including: tractors, combine harvesters, forage harvesters, potato harvesters, telehandlers, sprayers, excavators, dozers, loaders, attachments, amongst many others.
We know that for many businesses, trucks are at the core of what they do, so we have created a truck warranty programme to protect your business-critical investment.
Designed for truck drivers and trucking companies, we offer coverage on your truck’s major components including the engine, transmission, hydraulics, turbocharger, fuel and water pumps plus many more besides. With EPG Global, you have the reassurance that your vehicle will be fixed and back on the road as quickly as possible.
Available to machinery tyre manufacturers, EPG Global’s Tyre Guard protects tyres used across the full range of agricultural, construction and associated industries’ machinery.
Our Tyre Guard product highlights include:
- Multi-year protection
- Accidental damage cover
- Manufacturer defects cover
- Tyre repair and replacement
EPG Global offers Machine Guard, its own extended warranty product, for new and used machinery which is not covered by one of our manufacturer partnerships. The Machine Guard extended warranty is available with the same comprehensive range of features and benefits, all backed up by EPG Global’s market-leading service and expertise. Machine Guard is available in individual countries or on a multinational basis.
You can find more information on the Machine Guard website:
You can find more information on Machine Guard’s Season Protect product for harvesting equipment here: