Purpose, Niche & Core Values

Our Purpose, Niche and Core Values are a clear and concise definition of who we are as a company and underpin how we work with clients and business partners.

Purpose

To deliver tailor-made products, dedicated claims handling and full-service administration to our customers and business partners worldwide

Niche

Expertise, experience and knowledge in safeguarding our customers’ assets and business interests in the agricultural, construction and associated industries

Core Values

Partnership, Innovative, Passionate & Integrity

Partnership

• Building long-term relationships with our customers and business partners
• Working as a team to help all stakeholders achieve their objectives
• Collaborative behaviour, attitude and environment

Innovative

• Challenging the norm and proposing new ideas
• Open-minded and forward-thinking
• Embracing and welcoming change

Passionate

• Drive to perform your role to the best of your abilities
• Having the energy and enthusiasm to get things done
• Demonstrable commitment to the company’s core values

Integrity

• Reliable, honest and true to our word
• Strong moral principles and ethical conduct
• Treating everyone with respect

At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.

Darren Macadam, Managing Director, Macadam Equipment

Ulrich has partnered with EPG Global for a number of years: their comprehensive range of extended warranty cover gives us confidence to be able to support our product longer than ever before.
EPG Global’s products give our customers total coverage across their plant and attachments with unrivalled support and cover once the manufacturer’s warranty expires.
We find EPG Global’s extended warranties to be competitively priced with good technical teams providing claims assistance when needed giving us an extra selling point over the competition.

Jason Periam, General Manager, Ulrich Attachments

Fifty years’ industry expertise makes Warwick Ward Ltd a total one stop shop solution for all our customers’ earthmoving and recycling equipment needs. Sales, hire, parts and outstanding service are the core values that our business has been founded upon and still hold true to this day.
Our partnership with EPG Global helps us provide some of these tools; they are specialists in the field they operate in, understand the business and are responsive to the customer needs for both new and used equipment.”

Simon Causier, Sales Director, Warwick Ward