At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.
Darren Macadam, Managing Director, Macadam Equipment
Purpose, Niche & Core Values
Our Purpose, Niche and Core Values are a clear and concise definition of who we are as a company and underpin how we work with clients and business partners.
To deliver tailor-made products, dedicated claims handling and full-service administration to our customers and business partners worldwide
Expertise, experience and knowledge in safeguarding our customers’ assets and business interests in the agricultural, construction and associated industries
Partnership, Innovative, Passionate & Integrity
• Building long-term relationships with our customers and business partners
• Working as a team to help all stakeholders achieve their objectives
• Collaborative behaviour, attitude and environment
• Challenging the norm and proposing new ideas
• Open-minded and forward-thinking
• Embracing and welcoming change
• Drive to perform your role to the best of your abilities
• Having the energy and enthusiasm to get things done
• Demonstrable commitment to the company’s core values
• Reliable, honest and true to our word
• Strong moral principles and ethical conduct
• Treating everyone with respect