At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.
Darren Macadam, Managing Director, Macadam Equipment
The company’s founder, John Shepherd, pioneered the use of multi-year insurance policies for US construction machinery in the 1980s, an innovative solution to construction companies’ needs which ultimately paved the way for the use of multi-year machinery warranties across all of EPG Global’s specialist industries worldwide.
John Shepherd establishes EPG Insurance Services Ltd with the dual focus of providing machinery warranties and wholesale insurance broking
Managing Director Holly Shepherd joins the business to lead the company’s international expansion
The company formally splits into two new entities: EPG Administration Services and Shepherd Compello
In the five years from 2012, key individuals join EPG who continue to lead the business’s core functions today
EPG Administration Services moves to larger offices in London to cater for the business growth
Reflecting the worldwide nature of the business, the company is renamed EPG Global
EPG Global launches new brand and client proposition