At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.
Darren Macadam, Managing Director, Macadam Equipment
Customer Contact
Centre
We work with many of the world’s leading players in machinery and equipment in agriculture, construction, commercial auto and many more sectors the world over.
As a result, we have created a team of fluent language speakers in major business languages who are expert in managing claims, policy administration and customer account management. In addition, we can offer customer call centre and translation services for all the major worldwide business languages as we continue to adapt to our clients’ business needs.