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Extended Warranty

The origin of our business, EPG Global is firmly established as the preeminent equipment and machinery extended warranty provider. World-leading manufacturers entrust us to manage their extended warranty programmes, and we have provided warranties on hundreds of thousands of machines worldwide.

Discover peace of mind with EPG Global extended warranties on a wide arrange of products. Our expert Underwriters ensure comprehensive coverage beyond our flagship agricultural and construction programs. The breadth of our expertise extends but is not limited to the following:

  • Electrical powered machinery

  • Agricultural machinery, loaders and implements

  • Feeding and milking machinery

  • Construction plant machinery and attachments

  • Mobile and static crushing and screening equipment

  • Industrial and commercial sweeping equipment

  • Forklift access equipment

  • ATCV and utility vehicles

  • Trucks

  • Electronics

  • Household appliances

  • Heavy tools

  • Heating, ventilation and air conditioning

  • Robotics

  • Tyres

Extended Warranty Benefits & Coverage

Manufacturer Benefits

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Dealership Benefits

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Customer Benefits

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Coverage & Timeline

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We understand exactly what is required to run a long-term, successful extended warranty programme in multiple territories and across continents.

We handle the end-to-end process for our manufacturer partners, from underwriting to dealership training and policy administration through to claims management. Our extended warranty proposal to you is that we can manage:

  • Warranties on your new equipment, machinery, or appliances as an extension to your base warranty, and/or

  • Warranties on your used equipment, machinery, or appliances

Agriculture & Construction

EPG Global has built its reputation as a valued partner to agricultural and construction machinery manufacturers and dealerships through a combination of market-leading equipment coverage, superior service levels and a highly skilled team. Our team brings a wealth of technical and commercial knowledge gained from decades of experience gained between them of working in the agricultural and construction sectors.

Our client base includes many of the world’s top 10 largest agricultural and construction machinery manufacturers with whom we have built long-standing relationships. We are particularly proud of these enduring partnerships where we have provided extended warranty programmes on behalf of agricultural and construction clients over many years and on a multi-jurisdictional basis.

Our extended warranty programme covers the full spectrum of agricultural and construction machinery including: tractors, combine harvesters, forage harvesters, potato harvesters, telehandlers, sprayers, excavators, dozers, loaders, attachments, amongst many others.

Trucks

We know that for many businesses, trucks are at the core of what they do, so we have created a truck warranty programme to protect your business-critical investment.

Designed for truck drivers and trucking companies, we offer coverage on your truck’s major components including the engine, transmission, hydraulics, turbocharger, fuel and water pumps plus many more besides. With EPG Global, you have the reassurance that your vehicle will be fixed and back on the road as quickly as possible.

DOWNLOAD TRUCKS FACTSHEET

With EPG Global warranty and roadside assistance cover
Without EPG Global warranty and roadside assistance cover
Cover for major components including engine, transmission, hydraulics, turbocharger, fuel and water pumps plus many more
Risk of critical components not covered meaning you pay the cost of replacements and repairs
Our qualified engineers are committed to getting you back on the road as quickly as possible
Higher driver downtime if you cannot get back on the road as quickly as possible
Roadside assistance is available 24/7, 365 days per year with customer support available in 15 European languages
Waiting for assistance when speed of response and clear communication are essential
Our cover is hassle free – once you sign up for our warranty and roadside assistance package, you just need to give us a call in the event of a breakdown and we will handle it all from there
Wasting time speaking to different garages, repair shops and chasing your payments

Tyres

 

Available to machinery tyre manufacturers, EPG Global’s Tyre Guard protects tyres used across the full range of agricultural, construction and associated industries’ machinery.

Our Tyre Guard product highlights include:

  • Multi-year protection
  • Accidental damage cover
  • Manufacturer defects cover
  • Tyre repair and replacement

Machine Guard

EPG Global offers Machine Guard, its own extended warranty product, for new and used machinery which is not covered by one of our manufacturer partnerships. The Machine Guard extended warranty is available with the same comprehensive range of features and benefits, all backed up by EPG Global’s market-leading service and expertise. Machine Guard is available in individual countries or on a multinational basis.

You can find more information on the Machine Guard website:

VISIT MACHINE GUARD WEBSITE

You can find more information on Machine Guard’s Season Protect product for harvesting equipment here:

DOWNLOAD SEASON PROTECT FACTSHEET

Ernest Doe & Sons have worked with EPG Global for many years both directly and through Manufacturers’ Supply Agreements. EPG Global’s superior knowledge of the Agricultural and Construction industries shows through, all supported by their robust easy-to-use systems for both entering an agreement and claims processing.

All our qualifying used tractors are retailed with EPG Global’s warranties, bringing peace of mind to both our customers and ourselves. In addition, EPG Global offers us bespoke warranty packages for construction equipment to match our customers’ exact requirements.

EPG Global is a company you can talk to; they understand our needs and those of our customers.

Graham Parker, Sales Director, Ernest Doe

Fifty years’ industry expertise makes Warwick Ward Ltd a total one stop shop solution for all our customers’ earthmoving and recycling equipment needs. Sales, hire, parts and outstanding service are the core values that our business has been founded upon and still hold true to this day.

Our partnership with EPG Global helps us provide some of these tools; they are specialists in the field they operate in, understand the business and are responsive to the customer needs for both new and used equipment.”

 

Simon Causier, Sales Director, Warwick Ward

Ulrich has partnered with EPG Global for a number of years: their comprehensive range of extended warranty cover gives us confidence to be able to support our product longer than ever before.

EPG Global’s products give our customers total coverage across their plant and attachments with unrivalled support and cover once the manufacturer’s warranty expires.

We find EPG Global’s extended warranties to be competitively priced with good technical teams providing claims assistance when needed giving us an extra selling point over the competition.

Jason Periam, General Manager, Ulrich Attachments

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