At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model. EPG Global is experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.
Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery. Their customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.
Darren Macadam, Managing Director, Macadam Equipment
Administration
Services
Our 30 years’ experience of providing products to clients means we have built up a wealth of expertise in managing all the supporting administration services.
We are highly qualified and highly skilled in managing a wide range of administration services which are also available to you, whether we provide you with an insurance-backed product or not.
Multilingual customer call centre
Quotation and registration management
Policy issuance
Translation services
Customer technology platforms
Claims handling
Independent claims adjudication
Equipment and machinery inspections and assessments