Claims

The guardians of our products are our engineers who between them have decades of experience working for the world’s leading equipment and machinery manufacturing companies, like yours, or in dealerships.

Their in-depth knowledge of machinery and equipment and understanding of technology changes not only allows them to manage claims quickly and proﬁciently, but also to anticipate and devise coverage amends to accommodate technical developments.

You can benefit from our claims engineers’ expertise on a standalone basis for an independent adjudication on a machinery claim as well as equipment inspections and assessments. We also have the skills, experience and infrastructure to manage your machinery claim process in its entirety even if we are not providing you with an extended warranty or similar programme.

Ernest Doe & Sons have worked with EPG Global for many years both directly and through Manufacturers’ Supply Agreements. EPG Global’s superior knowledge of the Agricultural and Construction industries shows through, all supported by their robust easy-to-use systems for both entering an agreement and claims processing.
All our qualifying used tractors are retailed with EPG Global’s warranties, bringing peace of mind to both our customers and ourselves. In addition, EPG Global offers us bespoke warranty packages for construction equipment to match our customers’ exact requirements.
EPG Global is a company you can talk to; they understand our needs and those of our customers.

Graham Parker, Sales Director, Ernest Doe

Fifty years’ industry expertise makes Warwick Ward Ltd a total one stop shop solution for all our customers’ earthmoving and recycling equipment needs. Sales, hire, parts and outstanding service are the core values that our business has been founded upon and still hold true to this day.
Our partnership with EPG Global helps us provide some of these tools; they are specialists in the field they operate in, understand the business and are responsive to the customer needs for both new and used equipment.”

Simon Causier, Sales Director, Warwick Ward

Ulrich has partnered with EPG Global for a number of years: their comprehensive range of extended warranty cover gives us confidence to be able to support our product longer than ever before.
EPG Global’s products give our customers total coverage across their plant and attachments with unrivalled support and cover once the manufacturer’s warranty expires.
We find EPG Global’s extended warranties to be competitively priced with good technical teams providing claims assistance when needed giving us an extra selling point over the competition.

Jason Periam, General Manager, Ulrich Attachments

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